What is Route Shipping Protection? Why should I add it to my order?Updated 2 months ago
identity Pet Nutrition no longer offers Route Shipping Protection effective February 2025. Instead, we now offer additional insurance for all shipments. Please contact us at [email protected] for assistance with a claim & replacement.
Route is a low-cost shipping protection service which covers damage, loss, or theft for packages. Green Package Protection by Route provides the additional benefit that your shipment is carbon neutral.
We offer Route Shipping Protection as a third-party service to help provide a solution that ensures delivery to you and to provide visual delivery updates. Missed deliveries, lost deliveries, stolen deliveries, and damage deliveries are on the rise so this provides a low-cost shipping protection service which covers damage, loss or theft for packages as well as provides visual tracking of your delivery.
We recommend customers add Route Shipping to their future orders since UPS/FedEx has a standard risk of loss policy for all shipments (whether from us or someone like Amazon) whereby the risk of loss & title pass to the purchaser (you) upon our delivery of the package to UPS/FedEx per Uniform Commercial Code (UCC) 2-509 which provides that In a shipment contract, the buyer bears the risk of loss for the goods before they receive them. The seller's only duty is to get the goods to a common carrier and make proper delivery arrangements. Therefore, your goods are considered delivered by identitypet.com when we provide them to the carrier (UPS/FedEx).
To keep our prices competitive for all customers, we do not insure packages against loss, damage & theft which would add approx. 15% to the cost of our products; instead we offer Route Shipping Protection as an optional third party insurance which 90%+ of our customers add to their purchases.
To keep our prices competitive for all customers, we do not insure packages against loss, damage & theft which would add approx. 15% to the cost of our products; instead we offer Route Shipping Protection as an optional third party insurance which 90%+ of our customers add to their purchases.