The product I ordered looks differentUpdated 7 months ago
We have not changed anything in our recipes.
As you might be aware, our products are naturally preserved. Canning is a natural preservation method meaning we don’t use any artificial preservatives, colors or emulsifiers that are common in processed products. This results in the natural variation of the agricultural products we use being evident in our products.
There is natural variation among ingredients based on factors such as seasonality and weather (temperature). All cans, whether ours or another brand are a majority of moisture - this can simply be more apparent from time to time changing the appearance too despite getting the same great nutrients. As a result, our products can vary in texture, smell and consistency from time to time. We work very hard to ensure as close of consistency as possible in our mixing processes but the reality is factors such as the amount of fat, protein and moisture varies - as an example, we can’t always get 22.5g protein, 3g fat and 73g moisture chicken for example since there is natural variation. Meat can also vary in characteristics such as color and smell based on time of year. This results in those differences you might see. So many products are processed nowadays we have become use to seeing uniform consistency but the reality is in a naturally preserved product such as canning, the characteristics of the ingredients are highlighted in the food. We believe this is positive because it shows how minimally processed our diets are without unnecessary fillers.