How do I manage my auto-ship & save subscription?Updated 7 months ago
You can login to your account here to update your information and subscription: https://www.identitypet.com/tools/recurring/get-subscription-access?passwordless=true
You can manage your auto-ship account here to add items to your orders, change your frequency, skip your next order or cancel an order.
identity Pet Nutrition takes no responsibility for errors or omissions to auto-ship orders. Our auto-ship program is a customer managed program and identity Pet Nutrition no longer makes any changes to customer accounts except for extenuating circumstances that require our assistance.